Testimonials

Craig and Cara 2015

We recently had a baby in Bangkok while living in another country. For citizenship, passport and visa requirements it was necessary for us to have an authorised NAATI translation of our son’s Thai birth certificate. Living in another country necessitated a speedy turn-around of all of our son’s paperwork to enable us to return home. Steven Reid from Bilateral Thais was recommended to us from a past satisfied client and we have been very happy with his service. Steven was easy to contact, quick to answer questions and professional. We were in contact with Steven leading up to our baby's birth and he was aware of our desire for a quick departure from Thailand. Steven provided an excellent, quick service that was beyond our expectations and has met all departmental requirements for the translation. We highly recommend Steven for translation services.

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N and L Walsh

Dear Steven,

We would like to say how much we appreciated your assistance in providing an accredited translation of our marriage certificate from Thai to English. We had heard about the prompt and very efficient NAATI accredited service that Bilateral Thais has provided to many others and we were not let down.

We should also not fail to mention how much we appreciated your friendly personal service.

Once again thank you, and you may be sure that we will recommend Bilateral Thais to anyone seeking NAATI accredited professional Thai to English translation services.

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Eliza Thorn

Steve translated my daughter's birth certificate in Bangkok from Thai to English. Not only was the translation well done and acceptable to the Australia authorities, but he was very responsive, and turned the translation within one day of receiving the Thai version, and sent it to us for verification before finalisation to avoid any later problems. He made the experience so much less stressful as we grappled with tight timeframes and all the Australian legal requirements (we were returning to Australia soon after the birth) on top of becoming parents! It has also been great peace of mind knowing that it is NAATI accredited and we can use the translation back in Australia for the rest of her life.

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Chaweewan Danrasee and Brad McElroy

We would like to express our sincere thank you to Bilateral Thais for outstanding translation services rendered.

Recently, Australian authorities required a translation of my Thai wife’s birth certificate by an accredited NAATI Professional Translation service. We researched and subsequently choose to contact Bilateral Thais to explain our situation and were impressed and comforted by your immediate understanding of the requirement. You advised that we should scan and email to you a copy of my wife’s Thai birth certificate (in Thai) which we did. Within 24 hours you emailed us a draft English translation which, as transpired, was extremely accurate. You express posted us a hard copy, stamped, accredited and received within 48 hours. Submitted to the Australian authorities and duly accepted.

Again Steven, many thanks for an efficient, accurate and professional service which was extremely good value.

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A.G.

Steve of Bilateral Thais has assisted my wife and I by translating many documents including birth certificates, marriage certificates, child custody statements and supporting statements for a visa application from Thai to English. His service has been prompt, efficient and reasonably priced. I have no hesitation in recommending his services.

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Chris Larkin

Was extremely happy that I found Steve and his ‘Bilateral Thais’ translation service. Firstly his rates as a professionally accredited NAATI (National Accreditation Authority for Translators and Interpreters) Thai to English translator were very reasonable. Secondly he provided a seamless and professional service.

Despite our first two daughter's Thai translated birth certificates being acceptable to the Australian embassy in Thailand for citizenship and passport issuance, the translations were ironically of no standing for passport applications submitted in Australia, necessitating further expensive NAATI registered translators in Australia who really have you over a barrel when it comes to charging. As such, it was great to discover a NAATI registered translator also servicing clients in Thailand which meant that the translation of our third daughter’s Thai birth certificate was recognized by Australian authorities, whether outside or onshore Australia, and also done at a reasonable price.

As a further bonus, given our daughter was also eligible for NZ citizenship, we found that Steven’s professional NAATI accreditation was also accepted under Australia-New Zealand mutual recognition agreements. We saved quite an amount of money not having to pay the NZ government translation fee when Steven’s NAATI accredited translations were already accepted by the NZ authorities during the process of issuing our daughter’s NZ citizenship certificate.

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Ashly B.

Bilateral Thais translated my child’s Thai birth certificate from Thai to English. The service was prompt, courteous and reliable in completing the translation, which was requested within a short timeframe in order to apply for a passport. I was also impressed that the English translation included footnotes of cultural references, which were included in the Thai birth certificate, but do not directly translate into an English document/birth certificate.

Bilateral Thais provided a NAATI accredited translation (accreditation number stamped on the translated document) that is accepted for official purposes in Australia; such as passport applications, visa and citizenship matters, driver licence applications, etc. Getting an accredited translation of my child’s birth certificate has saved us having to organise and pay for an accredited translation later in my child’s life.

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